We have over 100 qualified Office Claims Representatives on our roster ready to assist at your office or a location of your choice.

 

All of our OCR’s are confident with writing, reviewing, and examining Xactimate, Simsol, and MSB estimates.

 

They are also experienced in handling supplement payments, ALE, contents and deferred payments. We can also deploy our OCR’s to assist at your office during a catastrophe.

 

All of our OCR’s are supervised and supported by a competent CIAI supervisor that will insure quality control.
 

We handle daily claims from the moment they are assigned until conclusion. But, what is so unique about our OCR’s, is that we train them to negotiate with contractors, public adjusters, remediation companies, and homeowners.

 

We focus on costs of repairs, dry-out invoices, content costs, etc. and will challenge the writer of any estimate if they appear excessive.